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Crossword Month Puzzle 1

Test your knowledge of the HCV Transfer Program and win prizes!
Across
Be sure to mark the radio button if Offers Matrix ___ you transfer or the call concludes, so that the Partner will receive the correct data and your response is tracked accurately.
It is important that you read the offer ___.
After the guest takes the tour, they are ___ for their stay, regardless of whether the guest becomes an owner or not.
The mini-vacation offer provides the caller with the opportunity to receive a ___ or 20,000 IHG Rewards points in one of many great family destinations.
Be sure to mark the ___ in Offers Matrix before you transfer or before the call concludes, so that the Partner will receive the correct data and your response is tracked accurately.
This partnership is important because it creates ____ and contributes a significant amount of revenue to the IHG System Fund.
Down
HCV Specialists are available ____ days per week but only during certain hours.
It is important to get the guests clear verbal ___ before transferring.
The Offers Matrix is based on a variety of factors that determine____.
You can personalize the ____ statement when making the offer. A best practice is to keep it short, simple and personalized.
A ____ is not eligible for the HCV offer.
___Over Quantity