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Six Sigma Vocabulary

Across
the horizontal lines above and below the center line that are used to judge whether a process is out of control.
One in which almost all measurements of a feature produced by the process fall inside specification limits.
Improvement cycle is the core tool used to drive Six Sigma projects.
a conventional heuristic that nearly all values are taken to lie within three standard deviations of the mean, and thus it is empirically useful to treat 99.7% probability as near certainty.
Are the values between which products or services should operate.
specifications within an acceptable tolerance range.
Down
is a methodology and set of tools that help us measure what we do and then improve what we do.
important in statistics and are often used in the natural and social sciences to represent real-valued random variables whose distributions are not known.
It occurs when something does not meet the specifications or requirements in some way.
a process of which all the causes of variations are known and are acted upon and the process is then governed by common causes of variations, where the output of the process is fairly predictable. management decision requires to further increase the capability of the process.
able to direct a situation, person, or activity.