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Sales Crossword - Unit 15

Across
Even though the "firing event" may not happen today, what can start today? The "firing ________." Hint: Only a PRO will know this without looking at p.14
A "type" of sense that business owners think is sufficient to have when interviewing. (No, you need to really understand the law when you interview...there is nothing common about it.
Not including religious holidays, what day are you not allowed to ask questions concerning?
One question you cannot ask in an interview related to future family plans would include how many more of these would you like?
What are also known as personality characteristics? p.12
Business owners who do not document have "this" happen to them 67% of the time when cases go to court. p.18
In an interview situation, you can ask, "do you have reliable transportation?" But you CANNOT ask, "Do you own one of these?"
This is a type of description and it also stands for Just Over Broke.
We spoke of the __________ of miscellaneous as the agency generalist; the guy/girl who tries to do everything. Hint: You may also see this person at church.
Don't make the mistake of hiring from a list of "these" when you should be hiring from a list of traits. p.13
Skills are ____________, or things we have been taught or learned over time. p.12
What kind of name can you not ask about in an interview? p.7
Mark says, before going through with the decision to terminate, you should "do this" with HR, legal representation, or your spouse. p.22
You must "do this" in every discipline conversation with an employee, or else... Hint: Time and date stamp!
Down
Employees who fail to meet minimum expectations do "this" to themselves? p.16 Hint: It's hot!
You should always give someone a chance to "do this" related to charges or concerns. p.23
Mark says, "if you have nothing to hide, then hide _________." p.24
In an interview, you can ask "have you ever been convicted of a felony?" but you CANNOT ask, "have you ever been _____________." p.8
An EPLI policy not only protects business owners from others, but from "this" person also...
Rhonda Adams, a USA TODAY columnist wrote a book entitled, "How to Hire Your First _____________.
Employment Practices ____________ Policy...
Where should we NEVER fire an employee? p.20 (Hint, it is not by email, social media, phone or text; it is even worse...)
A type of harassment that includes accusations of misconduct that often occur between employees and employees or managers/owners. p.4
What is "the walk" called when, after being fired, you are forced to leave the building holding nothing but a box of personal articles.
Mark's first boss believed that a boss should "hire for attitude, but train for ___________." p.9
Related to firing an employee the correct way...we must establish a progressive discipline and follow it. What MUST be left at the door? HInt: A lot like feelings...