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Autos Industry Terminology

Across
Dealer ____ Fee is a charge that dealerships may add in to cost.
(2words) someone that has returned to the dealership from a previous visit.
A term referring to the Managers that used to position them in a position where they could see everything on the floor.
Someone who is buying out of emotion
A middle may between the manufacturer and the dealership
Stands for "a total piece of s***"
(2 words) negotiating room between asking price and dealer cost.
20 ___is a group of non-competing dealers that share best practices.
(2 words) the cost of keeping a vehicle after an initial period of time.
Term used to a higher ranking personnel
_______ Director has several managers working below them that will complete paperwork for a deal.
The amount a dealer gives for the value the would offer for a vehicle coming onto their lot.
(2words) new car salesman, new in the business
A customer with lousy credit
$200 down payment
A _____ manager has historically worked with customers that purchase a quantity of vehicles annually.
A dealership's telemarketing department that fields inbound/outbound calls
Name of the man who sponsored the automobile information Disclosure Act
(2 words) Selling three cars in a day.
Down
A person that buys on the first offer.
Borrowed Car Agreement
______ Trade is when one dealer trades another for a car that will match their clients needs,
A 17-digit number, unique to every vehicle.
When too much is owed on the current vehicle so it can't be traded.
(2 words) a person that will bring car buyers back to a specific car salesman.
A term for when you would want to 'sweep' someone out of the dealership.
A ____ car is used when following another cart to a customer or service facility.
(2 words) when a person with poor credit uses someone else to purchase their car for them.
Pressure used to negotiate is called _______.
Refers to the person who made specific time to come into the dealership.
(2 words) another term for a vehicle that has reached the end of its lease contract.
A customer who is starting to back out of a deal
Dealer cost or wholesale pricing, also know as 'cost.'
A person who will do anything to get a car but that cannot buy anything.
A person that approaches the dealership with a print copy of an ad and wants the car for that price.
(2 words) A car that has a not-so-common problem.
When a dealer finds the vehicle you want somewhere else and gets it so they can sell it to you.
Term used for an individual with excellent credit.
When a customer has the vehicle but can't get financed the often need to ____the deal.
$1000 down payment