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Ch. 30 & 31 Vocab

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Across
2
A percentage of the revenue that the salon takes in from services preformed by a particular cosmetologist, usually offed to that cosmetologist once the individual has built up a loyal clientele
3
Document that outlines all the duties and responsibilities of a particular position in a salon or spa
6
Written summary of a person's eduction and work experience
7
A collection, usually bound, of photos and documents that reflect your skills,accomplishments, and abilities in your chosen career field
9
Skills mastered at other jobs that can be put to use in a new position
11
The act of recommedning and selling products to your clients for at home use
Down
1
Understanding the strategies for successful test taking
2
Customers who are loyal to a particular cosmetologist
4
The process of reaching logical conclusions by employing logical reasoning
5
Also know as up-selling services; the practice of recommending and selling additional services to your clients
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Taking pride in your work and committing yourself to consistently doing a good job for you clients,employer,and salon team
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The basic question or problem