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Follow Up Appointments

By providing thorough information in the appointment notes, we can help to reduce errors that result from incomplete notes. 
Across
If the member's symptoms have not improved or worsened, an encounter should be opened. True or False?
If the member is following up to a symptom on the Red List, ask if they are currently experiencing symptoms, within last ___hrs.
Down
Include the provider names in the follow up appointment notes. True or False?
If the member declines to provide the reason for the follow up, you must include this in the notes. True or false?
The reason for the follow up must always be part of your _______.