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Chapter 7

Across
Prefers brief encounters
view listtening as an opportunity to establish bonds between themselves and others
Shift their attention back and fourth between many different things at once
Physically processing the sound that others have produced, and mentally focusing your attention on it.
You identify any implications suggested in the persons words
They powerfully shape how you choose to listen in specific situations
Comparing the newly received information against your past knowledge to check its accuracy and validity
Involves 6 stages: hearing, understanding, interpreting, evaluating, remembering, and responding to others communication
Avoiding eye contact, turning your back away, looking bored
Prefer to be intellectually challenged by the messages they recieved
Attend to ehat others say soley to find an oppurtunity to attack their conversational partners
Down
Taking only bit and peices of information from the speaker
Communicating your attention and comprehension to the speaker
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Like focused and organzied information,
A habitual pattern of listening behaviors, which reflects your attitudes about listening
Devices that aid memory
You look directly at the person who is speaking, smile, position your body so that you're facing him or her, and lean forward
You can call it back into your conscious mind
You recognize the literal meaning of the words the other person has said
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