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Chapter 1 & 2 Hospitality and Tourism

Teacher: Chef Clarke
Across
The basic framework of an organization
a set of upscale rooms designated for one person's or family's use or for a particular purpose.
Hospitality recipient
The reception and entertainment of guests
The commercial organization and operation of vacations and visits to places of interest
A person employed to park cars.
A list provided to employees with specific performance standards.
National symbol of Hospitality and tourism.
A room, group of rooms, or building in which someone may live or stay.
Sign of hospitality at an entrance
An establishment that provides inexpensive food and lodging for a specific group of people, such as students, workers, or travelers.
Showed hospitality
Not excluding any particular group of people.
Theme parks, campgrounds, zoo's
Person engaged in selling and arranging transportation, accommodations, tours, or trips for travelers.
Down
Airlines, bus lines, cruise ships
A leader given responsibilities to manage affairs, as well as make decisions for that business.
Skills that can be transferred from one position to another
Services that provide for guest expectations using the physical aspects of property
Hospitality for G.I.'s
Level where experience, training, and initiative are combined to lead employees in order to satisfy guests.
Sign of tropical hospitality
Personal information regarding, education and work experience given when applying for a job.
Skills used to follow established protocols
The experience, education and skill needed to lead a department.
Commercial kitchens, catering, quick-service.
A person who receives or entertains other people as guests.
First level of employment, usually only requires a HS diploma.
A symbol of hospitality on Hawaii