Restrictive insurance plan where the patient utilizes specific providers and services within the “network” to reduce costs.
Occurs when an insurance company denies a claim for reasons such as “drug not on the formulary”, “day’s supply limitation”, “refill to soon”, or “high dose”
Along with the BIN, it’s a number found on the patient’s insurance card that further routes the pharmacy claim to the correct PBM.
A written or verbal order from a prescriber to a pharmacist specifying an individual patient, specific medication, and explicit directions for use.
A rejection message from the insurance company saying that the patient must use up a designated percentage of the medication before they will pay for a refill.
Red, white, and blue insurance card with coverage to a federally-funded program for the elderly and disabled. Covers doctor’s visits, healthcare services, and some pharmacy-related items such as diabetic supplies.
State-funded program for low income families, children, and expecting mothers, that pays for healthcare services, most prescriptions and some OTCs.
A computer message alert sent to the pharmacy by the insurance company stating that the claim is rejected until “special approval” criteria are met.
The number of days the medication will last the patient. It is entered into the computer software when filling a prescription.
Intermediary claims processor that works with pharmacies (which submit prescription claims) and insurance companies (which pay for the claims)
After meeting a deductible, it is a flat fee or percentage of the Rx or medical cost that the patient pays at the time of service.
A computer alert that halts the prescription filling process when potential harm is detected by the pharmacy’s software (e.g. drug interaction, allergy).