Some people do this unconsciously while on a call. (Think song with no words.)
It is imperative that you adhere to the ____ when closing the call.
If the customer is not ready to commit, offer a ____ number.
Checking nearby _____ may offer better flight solutions.
We should always _____ the closing before disconnecting with the customer.
Make sure to ____ often when building a quote as a variety of factors will affect the rate, to ensure all charges are captures and the customer is quoted correctly.
While engaged with the customer, we should be practicing our active _____ skills.
When greeting the customer, one should always provide their ____.
Transfers to FedEx should always be ____ transfers.
____ (2 words) are often picked up in the background of calls taken by our neighbors and can be easily heard by the customer.
One should never be ____ or eating when on the phone with a customer.
If you MUST place a customer on hold, make sure to ____ the customer frequently.
While an effective way to call a dog, this should never be done while on a call.
We should never fight or ____ with a customer.
Make sure that you are speaking clearly and not ____ during the call.
Make sure to check station ____ for drop and recovery airports ALWAYS.
Down
Make sure that you are not fumbling with your ____ as you are answering a call.
We must maintain a sense of ____ at all times with customers, agents, and coworkers.
We should never provide ____ info to the caller.
If delivering to a small or unfamiliar market, you should verify that we have an ____ in that market before placing the order.
The LC should make sure that they are familiar with knowing our ____.
Doing this while on a call may lead a customer to believe that you are bored or too tired to process their order correctly.
Calls are to answered within __ seconds
Chuck always says that "if it isn't in the ____, it didn't happen!"
We should never be "____" with our computer, or saying that it is "moving slow" to the customer.
"Talking under one's breath"
Another word for talking over a customer
Make sure to ____ the order before submitting for accuracy and to check for spelling errors.
The mute button is for _____ or sneezing.
Always ask the customer before placing on ____.
Always try to ____ the sale, but if not, offer a quote.
Chuck absolutely hates our use of this word.
WORD LIST:
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Be sure to log in using the same email address you used when you created your puzzle.
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There is a 'Make Printable' button on the top left of your puzzle that will let you sign up for a plan or purchase a single puzzle.
Once paid, that button will turn into a 'Preview + Publish' button that will put your puzzle in a format that can be printed or solved online.
Once you publish your puzzle, you can click the print icon or use your browser’s print function.
It looks weird when printed.
First make sure you’ve published your puzzle. See the 'How do I print?' section above for more information.
99% of other printing issues have to do with printer settings. Instead of trying to fiddle with printer settings, which can be time-consuming and frustrating, there are a couple workarounds you can try.
You can try printing from a different browser, since different browsers have different default print settings. Alternately, you can try saving as a PDF (next to the print icon) and print that.
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We invested in building a number of premium features that free sites are unable to offer: the ability to automatically or manually add words to your puzzle, save-as-you-go puzzle editing, the ability to access your puzzles from any computer, an uncluttered and ad-free interface, the ability for friends and colleagues to solve your puzzles online, and quick responsiveness to reported issues.
My Crossword Maker is the lowest-price service we've found that provides these features, and is designed for people who are not satisfied with what free sites are able to provide.
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We’re constantly trying to provide a clear and straightforward user experience, and we’re not trying to hide the price: on the page where you make your puzzle, the price is listed in the overview in the top left (before you log in), below the 'Make Printable' button (after you log in), in the FAQ below the grid, and also in the tour.
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For security a human can’t see or reset your password, so read the below information carefully.
If you haven’t gotten the password reset email, check your spam folder, be sure you’re checking the email account that the email was sent to, and be aware that some school email systems block emails from non-school email addresses.
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Not all my words are in my puzzle.
When you hit the 'Arrange' button, our algorithm will try to arrange all your words on the grid, and will move words around to try to fit the most words.
This will get all the words on the grid about 90% of the time, depending on the word list. For the other 10%, you will get an alert explaining that the words that did not fit were added to the scratchpad.
It prints on two pages.
Big puzzles won’t always print on one page — the clues and grid are the smallest we could make them while keeping them readable for everyone.
That said, different browsers print in slightly different ways, so you could try using 'print preview' using a different browser (or try the PDF button) to see if you like how that looks better.
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We generally respond to all reported issues in about a day. If it’s been a few days and you haven’t heard back from us, it’s possible we sent an email that didn’t reach you.
Check your spam folder, and be aware that some school email systems block emails from non-school email addresses. Try providing a different email address if you think our emails to you are being blocked.
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