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Appendix

Caleb Brown
Across
Resume which focuses on how one's skills and experiences relate to the specific job being applied for
Questions used to find what the interviewee truly thinks or feels about a topic
A list of questions, written in a logical order, that guide the interview
Resume which details the history of one's education and work experience
Restating in your own words what you think the person said
Determine whether applicants have he education, experience, and proper attitude required for a job
The process of ending an interview
Questions interviewees a lot of freedom formulating their responses
Questions that are not usually written into the interview protocol
Showing that one is mentally and physically ready to listen
Usually require a yes or no; limits the range of possible answers
Down
Identify why an employee is leaving a job and use the resulting insights to improve management practices
Questions that guide the conversation and are written into the interview protocol
A written summary of one's education, work experience, and skills
Manage an organization's personnel
Exchanging messages that create a bond and a positive first impression
Introduces you and highlights one's qualifications for job in question
Determines the interview purpose, plans the questioning, and manages the flow of the conversation
A planned and structured conversation between two or more persons that uses questions and answers to meet a specific purpose
Questions that point the respondent to a preferred answer