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Chapter 7

Caleb Brown
Across
Avoiding eye contact, turning away from speaker, looking bored or distracted, and not using backchannel cues
Behaving as if you're paying attention though you're really not
Hearing, understanding, interpreting, evaluating, remembering, and responding to others' communication
Prefer brief encounters
Like focused adn organized information and they want clear, to the point messages
Identifying any implications suggested in the person's words and consider what action the person is trying to perform
Devices that aid memory
Physically processing the sound that others have produced, and mentally focusing one's attention on it
Taking in only bits and pieces of information from a speaker and dismissing the rest
Looking directly at the person who is speaking, smiling, positioning body to face the speaker, and lean forward
Down
View listening as an opportunity to establish bonds between themselves and others
Variety of reasons when communicating with others
Attend to what others say solely to find an opportunity to attack their conversational patterns
Calling something back into one's conscious mind
Comparing the newly received information against pone's past knowledge to check its accuracy
A habitual pattern of listening behaviors, which reflects your attitudes, beliefs, and predispositions about listening
Communicating your attention and comprehension to the speaker