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Chapter 5

Caleb Brown
Across
Presenting all the information that is appropriate and important to share
Phases that emphasize ownership of one's own feelings, opinions, and beliefs
When one person misperceives the meaning of another's verbal communicaetion
Phrases that place focus of attention and blame on other people
Making your verbal communication as informative, honest, relevant, and clear as required for the particular situation
Habitually attacking someone using the internet, interactive and digital technologies, or mobile phones
The meanings one associates with words based on their life experiences
Speaking in ways that display contempt, dislike, or disdain for a group or its members
Phrases that both emphasize inclusion and enhance feelings of connection
The single most important characteristic of competent communication because other people count on the fact that the information you share with them is truthful
The deliberate use uninformative, untruthful, irrelevant, or vague language for the purpose of misleading others
Down
Information that's responsive to what others have to say and applicable to the situation
Variations of a single languation
Control how you use language
The use of spoken or written language to interact with others
Meanings one may find in dictionaries
When items are used to represent other things
Presuming negative things about other people based on their group affiliation
Internally false communication that harms a person's reputation