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A & H Customer Service Week

Customer Service Week 
Print Name:______________________
Across
Providing the _____ benefit may be reasonable to lower body injuries.
A malleolus fracture is payable as an ______ bone.
The CLA Diagnosis Code for Medical Bridge Doctor’s Office Visit benefit for NC is______
Its possible to receive both the Emergency Room Visit and Doctor’s Office Visit benefits under the ____ ___ policy for the same dates of treatment if the Doctor’s Office Visit was the initial treatment. (2 words)
A ______claim should never be processed under an accident claim
Down
If a severe MVA occurs and significant injuries are involved, it maybe reasonable to assume transportation to the ER was provided by_________
The name of the benefit that is payable when no other benefits are provided under Accident Choice is called ____.
___ is a form for laceration repair
The _____ benefit is payable for a diagnosis of intracranial hemorrhage.
When denying a claim based on policy language, the policy should be _____ to the claim.
The CLA Diagnosis Code for MB Emergency Room Rider is