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Chapter 12 Vocabulary

Across
Team focuses on generating as many ideas as possible to solve a defined problem
Directs others, telling them what to do
Interpersonal, gender, or cultural differences between members; or simply bad feelings
Assumes that all talented leaders share certain physical and personal characteristics
Disagreements about the group's tasks, procedures, or decision options
The ability to influence and direct others to meet group goals
A written outline that guides communication among meeting participants by showing which topics will be discussed, in what order, and for how long
Each group member has the capacity to influence and direct the group in achieving it's goal
The process of making choices among alternatives
Down
Group members want to maintain harmony more then anything else and avoid challenging one another's ideas
The behaviors leaders use to influence others
A written record of the discussion, actions, and decisions to everyone who attended the meeting as well as anyone who needs to know what happened
All members support a given course of action