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Sales Crossword - Unit 10

Across
We are trying to move people from confused to this... Hint: It also starts with a "C" and ends in a "D."
Who said "you can win more friends in two months by becoming more interested in others than you can in two years trying to make people interested in you."
What is better than cold calling?
The #1 answer related to customers' response, "what is most important to you?" they said, "keeping __________ ." No surprise here...
Dr. Seuss asked, "why fit in when you were born to ________ out?"
When sending an email to a prospect you don't know, what should you do first? Yes, RESEARCH, but where? Hint: It rhymes with frugal.
The opposite of benefit selling...
People categorized as this type of "center" never get fired, as long as they are producing. Opposite of a cost center.
Even what type of squirrel occasionally finds the nut?
Down
Producers who seek to connect in every prospect INTERACTION are ____________ . Hint: They start everthing
This is what happens to the majority of Producer to Prospect emails?
The mediocre Producer TELLS. The good Producer EXPLAINS. The great Producer ___________ .
"We are not in the quoting business...we are in the ________ business."
Producers who speak only to INFORM are ____________ . Hint: Like a copy-cat
In order to keep the lead funnel full, you must spend time with this in your hand?
Price starts almost every conversation. If you want to keep it going, get to this... the _____ .
What great author wrote, "A leader knows the way, goes the way, and shows the way."
Mark doesn't believe in cold calling, but he does believe in this type of calling, accomplished through social media espionage.
On average, it requires how many "touches" to reach our prospect with a message that results in the sale? Hint: It is between the 6th and 8th...
It's an art. Similar to disable, we do this to help prospects with their "flight" instincts.
Mark suggests the danger in treating every call-in the same and to remember that most prospects don't call in for a quote, they call in for this... A ________ .