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Sales Crossword - Unit 6

Across
If we should stop being a claims analyst what should be become? A claims ________.
For lack of proficiency, improve your ___________ habits.
Michael Jordan leads us to believe that practice doesn't make perfect...it makes ________.
Who takes new measurements at every fitting, regardless of circumstance?
At the core of trust is __________, Proficiency and Authenticity.
We should not only exemplify better trust but _________ it. Hint: It produces muscles
Instead of making observations, we often make these instead. Doing this gets us into sales trouble...
If features are the "particulars" of the policy, then benefits are the "________" behind it.
To do this, is to lie. Hint: Don't hold back when it comes to speaking truth.
We often make the mistake of thinking the sale is transactional as opposed to this...
This is the root of trust...
To find where wobbles exist in your professional life, you must not only IDENTIFY them, but __________ them.
When you are tempted to hide who you are...It never works. In other words, don't _______ who you are.
Clarence Darrow said, this was the most human thing we can do to the afflicted. ________ them.
The three levels of life are groove, rut and _______ .
Down
Agents are at their best when telling through pointed explanations, provocative illustrations and through __________.
This type of call is a lousy place to make a sale, but a great place to learn how to sell.
Where can you get faster through multiplication than through addition? It ends with ___where, and leads everywhere.
What did the woman in the story find unopened in her purse? Hint: It was a package of something yummy.
This isn't halfhearted committed to two things...It is wholehearted commitment to one thing. Hint: It's an Olympic even centered on a beam.
Set the conditions that make it safe, welcome and celebrated to be this in the office, and in life.
When Mark said his heart had no "chords" or flaps, it was called this... His Mom didn't laugh.
Promisell is the language of assurance, of authority, and of ____________ .
Promise comforts the heart...this does not.
Some proficiency wobbles are apparent while others are this...
A quote from your notes reads, "Lying is done with your words and also with ___________ .
The grove, the rut and the grave are separated only by this... Use a ruler to measure if needed.