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April 2019

NAME: ___________________________________DON'T FORGET TO WRITE YOUR NAME ON IT!
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Across
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Passing the CNA exam is quite an ___
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From this month's mandatory Dementia competency ___ body is one type of Dementia.
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There are ___ resident birthdays in April
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There are ___ meetings scheduled for nurses and CNAs in April.
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___ suggestions in the suggestion boxes in March.
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Scientists have invented therapeutic animal ___ in place of real animals.
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Dorothy shared information about ___ therapy at the Health Fair.
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The ___ is moving.
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From the Customer Service module - Person-Centered Care means ___care on the needs of the person rather than needs of the staff/facility.
Down
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From this month's Customer Service module - the second step when dealing with a customer service problem is
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Animals can decrease loneliness and add ___.
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WNR couldn't do it without our 65 ___.
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PIP stands for ___ improvement project
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The WNR team collected 94 items for the ___ pantry
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Patriot's Day was once celebrated on April19th to mark the actual date of the 1775 ___.
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If you missed the Oral Care educational session there will be a ___ and post test coming out soon.