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SHRM CERT. SPRING STUDY GROUP

Across
Statement of an organization's financial position at a specific point in time, showing assets, liabilities, and shareholder equity.
Work groups that assist line units by providing specialized services, such as HR
Statement that reports revenues, expenses, and profits for a specified period of time, for example, quarterly or annually
Statistical method that examines data from different points in time to determine if a variance is an isolated event or if it is part of a longer trend
Ability to be sensitive to and understand one's own and others' emotions and impulses
Societies or groups characterized by complex, usually long-standing networks of relationships; members share a rich history of common experience, so the way they interact and interpret events is often not apparent to outsiders.
Money an organization's customers owe the organization.
System of actions that leaders take to drive an organization toward its goals and objectives
Statement of an organization's ability to meet its current and short-term obligations, showing incoming and outgoing cash and cash reserves in operations, investments, and financing
Down
All activities needed to ensure that workforce size and competencies meet the organization's strategic needs
3 needs theory involving motivation, affiliation and power
Differences in people's characteristics (such as socioeconomic status, beliefs, personality, thought processes, work style, race, age, ethnicity, gender, religion, education, job function, etc.).
Rated 9 on the task scale and 1 on concern for people; expect people to do what they are told without question and tend not to foster collaboration
Factors that initiate, direct, and sustain human behavior over time.
Basic beliefs, attitudes, values, behaviors, and customs shared and followed by members of a group, which give rise to the group's sense of identity