Communicate any and all __________ to a leadership staff member. As staff members we are responsible for letting parents know when their kids have been hurt at our program.
Each day when you arrive you should be wearing a Y-approved T-shirt, Jacket, nametag, appropriate pants/shorts and lace up sneakers. By doing this you'll be in image or _________.
When a child's ride is here and they are not in your activity, you are expected to _______ your area over the walkie
As a staff member we want for you to build relationships with the kids. You do this by engaging with kids, being warm and setting clear _________ so kids are set up for success throughout the program day.
As a staff member we want for you to build ___________ with the kids. You do this by engaging with kids, being warm and setting clear expectations so kids are set up for success throughout the program day.
When getting children's attention, you'll want to use a ______________ tone of voice.
As a staff member we want for you to create a positive atmosphere. We want for you to keep your activity ____________
You'll grab a _________ each afternoon. We use these devices to communicate with each other.
Referred to a as a role sheet or ________. This legal document lists all the children's names, whether they are here or not as well as the any special needs in a given huddle.
Leadership staff send staff schedules and daily activities via _______. As an employee you should check this on a regular basis at least twice a week.
To know your activity for the day, you'll want to check the ______________. As well as read your Rides Out duty and any program notes in the bottom left box.
When you __________ it's typically because
you are sick. When doing this you need to call a leadership staff member at least 6 hours in advance so they can cover your shift.
Down
When leading an activity in a particular program area, you are responsible for the overall ___________ of the area. We want to leave our spaces cleaner than we found them.
This confidential document referred to as a ____________ list, is a list of children within the program who have allergies, special accommodates, diseases, disabilities, etc. As a staff member it is essential to be aware of these.
When you need an afternoon off or are taking vacation, you will need to request time-off ____ weeks in advance. Any later and you'll have to find someone to cover your shift.
As a new staff member, we want for you to memorize kids names. You will be expected to learn ______ names a day until you know all the kids in your program.
When a parent or guardian has arrived to pick up their child we refer to this as their ______ being here.
It's essential that your roster is ________. Rosters are legal documents and should be clean and easy to read at any point.
A ___________ should be worn daily on your shirt, opposite of the Y logo so kids, co-workers and parents will know your name.
When a child is in your activity and their ride has arrived, you need to ______ on that child over the walkie
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Where is my puzzle?
All your puzzles are accessible from your 'My Puzzles' page, which you can access using the navigation bar at the top when you are logged in.
Be sure to log in using the same email address you used when you created your puzzle.
How do I print?
There is a 'Make Printable' button on the top left of your puzzle that will let you sign up for a plan or purchase a single puzzle.
Once paid, that button will turn into a 'Preview + Publish' button that will put your puzzle in a format that can be printed or solved online.
Once you publish your puzzle, you can click the print icon or use your browser’s print function.
It looks weird when printed.
First make sure you’ve published your puzzle. See the 'How do I print?' section above for more information.
99% of other printing issues have to do with printer settings. Instead of trying to fiddle with printer settings, which can be time-consuming and frustrating, there are a couple workarounds you can try.
You can try printing from a different browser, since different browsers have different default print settings. Alternately, you can try saving as a PDF (next to the print icon) and print that.
Why isn’t this free?
We invested in building a number of premium features that free sites are unable to offer: the ability to automatically or manually add words to your puzzle, save-as-you-go puzzle editing, the ability to access your puzzles from any computer, an uncluttered and ad-free interface, the ability for friends and colleagues to solve your puzzles online, and quick responsiveness to reported issues.
My Crossword Maker is the lowest-price service we've found that provides these features, and is designed for people who are not satisfied with what free sites are able to provide.
I thought this was free.
We’re sorry you thought My Crossword Maker was free, that must have been frustrating.
We’re constantly trying to provide a clear and straightforward user experience, and we’re not trying to hide the price: on the page where you make your puzzle, the price is listed in the overview in the top left (before you log in), below the 'Make Printable' button (after you log in), in the FAQ below the grid, and also in the tour.
Unfortunately, we have limited control over how we show up in Google and on other sites, so if they show My Crossword Maker when someone searches for a free site we can’t do anything about that.
It says there is no account with my email.
First check whether you used a different email address to create your account. Your login email is the email address where you received a welcome email from us.
Alternately, it’s possible there was a typo in your email when you created your account. If so, report an issue below and provide the name and last four digits on the card you used when you signed up. We’ll use this information to track down your account.
I am being asked to pay a second time.
If you are a member of My Crossword Maker and are still being asked for payment, then you may have inadvertently created a second account.
Your paid account will have the email address where you received an email confirming your subscription.
If you never received such an email, or are still unable to find your paid account, report an issue below and provide the name and last four digits on the card you used when you signed up. We’ll use this information to track down your account.
My password reset isn’t working.
For security a human can’t see or reset your password, so read the below information carefully.
If you haven’t gotten the password reset email, check your spam folder, be sure you’re checking the email account that the email was sent to, and be aware that some school email systems block emails from non-school email addresses.
If you have the password reset email but the password isn’t accepted, be sure you are using the most recent password reset email: sometimes people will hit the button twice, and only the second password will work.
Be sure if you copy-paste the password not to get a space on the outside, or if you're typing it keep in mind that it's case-sensitive and that a lower-case L can look like the number 1, etc.
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Support representatives cannot cancel a subscription on your behalf.
Not all my words are in my puzzle.
When you hit the 'Arrange' button, our algorithm will try to arrange all your words on the grid, and will move words around to try to fit the most words.
This will get all the words on the grid about 90% of the time, depending on the word list. For the other 10%, you will get an alert explaining that the words that did not fit were added to the scratchpad.
It prints on two pages.
Big puzzles won’t always print on one page — the clues and grid are the smallest we could make them while keeping them readable for everyone.
That said, different browsers print in slightly different ways, so you could try using 'print preview' using a different browser (or try the PDF button) to see if you like how that looks better.
I didn’t hear back from you.
We generally respond to all reported issues in about a day. If it’s been a few days and you haven’t heard back from us, it’s possible we sent an email that didn’t reach you.
Check your spam folder, and be aware that some school email systems block emails from non-school email addresses. Try providing a different email address if you think our emails to you are being blocked.
Answers take about a day. Try the Quick Answers above for a faster resolution.
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