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ITB-Ch 7, Management & Leadership

Name: ___________________________________
Across
Style of management that is more directive and controlling
The process of accomplishing the goals of an organization through effective use of people & resources
Human relations skill involving helping people understand each other and their responsibilities
Management function that determines to what extent the business is accomplish the goals it set out to reach in the planning stage
Alex has written an email to his coworker, Bethany. This is what type of communication?
The way a manager treats and involves employees
Common titles for this are Manager or Director
Style of management that is less directive and involves employees in decision-making
Communication type that represents an official exchange of information
Your boss calls you and asks for an update on your latest project. What type of communication is this?
One of the five human relation skills discussed in chapter 7
Management function that involves analyzing information, setting goals, & making decisions about what needs to be done
Down
The type of business practices that ensures the highest standards of conduct are observed in a company's relationships with everyone who is a part of the business
The Purchasing Clerk sends an email to the company's equipment supplier asking about a price increase. What type of communication is this?
Management function that includes all activities involved in obtaining, preparing & compensating the employees of a business
Management level mainly concerned with the management function of implementing
Common titles for this are CEO, President, VP
No matter how well liked they are by employees, all managers have this type of influence
Management function that involves directing and leading people to accomplish the planned work of the organization
The way people get along with each other
The ability to motivate individuals and groups to accomplish important goals
You chat with a friend about plans for the weekend. What type of communication is this?