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Communication and Relationships

Across
Inability to speak or understand language
Relationship with mutual trust and understanding
Formal , planned communication designed to give or obtain information
Exchange of information, feelings, needs and preferences between two people
Listening technique that uses all the senses ti interpret verbal and nonverbal messages
The communication of the patient's condition
Information about how effectively a person is performing and outcomes or verification of instruction before a task is initiated, as well as during or after completion of a task
Down
Helps to create an atmosphere that is relaxed and sociable
The distance, or personal space, people place between themselves and others
Behavior style is characterized by standing up for one's self without violating the basic rights of others; most effective style for nurses
12 feet if possible
Ranging from physical contact to 18 inches
A by-product of anger projected outward toward others
Shared values, beliefs, and practices of the majority within a group