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NCC Puzzle #1

Across
Call transferred to lead due to customer dissatisfaction.
Wound care clinic.
Therapy/treatment not set to continuous.
Managed care orders for home patients.
Short for NPWT machine.
Order for more vac supplies.
Facility owns vacs.
Product used on a trial basis for free.
Indicating location in Acute Facility where Transition patient used vac.
Order billing facility.
Pickup scheduled due to non-payment.
Down
If allowed for long period of time, can cause skin breakdown.
Medicare order for home patients.
Product no longer made or sold.
Paid time off approved by managers.
Orders billing patient insurance.
Sale items that can be thrown away if unused.
24/7 language translation service.
Dispatch system used to track assets.
CBA contractor in New Jersey.