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Chapter 3: Crossword Puzzle Review

Across
______ Analysis, Goal: To move people on the adoption continuum.
______ Tree Analysis is when change agents are considered possible consequences for alternative plans.
Final goal, adopting the change.
Nitin Nohria's Three _____ _____.
A change strategy that first needs to change attitudes and gain acceptance of an initiative before restructuring systems and organizational structures.
__-__ list that considers what should be done when things do not work as planned.
_______ planning are possible plans for when events don't go as expected.
Newsletters, reports, and videos.
______ are arranged in time sequence to identify what parts could be work on simultaneously.
Down
_____ 6 STEPS TO EFFECTIVE CHANGE.
_____ Action: One-on-one or direct them in the right direction.
______ Planning starts from the future and works backwards.
A change strategy that first changes the systems and structures, forcing behavioral changes, that action will in turn produce changes in attitudes and beliefs over time.
Discussion groups, benchmark data, simulations, and test runs with results.
_______ initiatives is when different things may be able to work simultaneously.
"____" approach: start a change; don’t wait for things to be perfect; trial-and-error without punishment.
_____ Feedback captures people's attitudes, opinions, and experiences.
Henry Mintzberg’s three generic approaches to ______-______.
________ charting are details of who should do what, when, and how.