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Chapter 12 Key Terms

Across
a personality that is aggressive, ambitious, and competitive
a passive response to stressors based on exposure to previously uncontrolled, negative events
having close and positive relationships with others
the first phase of the general adaptation syndrome, characterized by immediate activation of the nervous and endocrine systems
a situation in which a person is faced with a desire or need that has both positive and negative aspects
unconscious, emotional strategies that are engaged in to reduce anxiety and maintain a positive self-image
an active and conscious process in which we alter our interpretation of a stressful event
any event or environmental stimulus (stressor) that we respond to because we perceive it as challenging or threatening
a personality that is cautious, serious, sensitive to criticism, and results oriented, and that suppresses negative emotions such as anger
Down
a situation in which a person must choose between two likable events
a situation in which a person must choose between two or more needs, desires, or demands
a personality characterized by patience, flexibility, and an easygoing manner
the behaviors that we engage in to manage stressors
a change in one’s life, good or bad, that requires readjustment