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Chapter Five - Key Terms

Across
___________'s law suggests that work expands to fit the time available for completion.
The number of subordinates a manager directly manages (3 words)
A system of evaluating subordinates on their ability to achieve specific goals (3 words)
Complex and dissimilar tasks should have a _______ span of control
The state of opposition that occurs when two or more people have different views of what another person should do (2 words)
A form of organizational structure in which people can be held accountable for their actions because they are required to act in accordance with rules and SOPs
Down
___________ workers are employed for temporary periods by an organization and receive no indirect benefits such as health insurance or benefits
In a ___________ organization, the hierarchy has many levels relative to the size of the organization.
The process of giving employees the authority to make important decisions and to be responsible for their outcomes
A ____________-like structure has decreasing numbers of managers at each level.
Self-lead work groups consisting of people who are jointly responsible for ensuring that the team accomplishes its goals (3 words)
The uncertainty that occurs for a person whose tasks or authority are not clearly defined