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Guest Service Gold - Making Connections

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Across
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a pleased, kind, or amused facial expression, typically with the corners of the mouth turned up and the front teeth exposed
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establish the truth or correctness of (something previously believed, suspected, or feared to be the case)
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Be a guest hero
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take (something) away or off from the position occupied
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the way that someone or something looks
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better, greater, or otherwise different from what is usual
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Read the need
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being reserved or having or showing nervousness or timidity in the company of other people
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a strong belief that something will happen or be the case in the future
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feeling or expressing distress and annoyance, especially because of inability to change or achieve something
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Use your heart
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a means of solving a problem or dealing with a difficult situation
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(of a person) devoted to a task or purpose; having single-minded loyalty or integrity
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defeat completely
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talk about
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very enthusiastic and eager
Down
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discover the exact place or position of
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a detailed proposal for doing or achieving something
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having or showing behavior that is respectful and considerate of other people
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make it easier for (someone) to do something by offering one's services or resources
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communicate with (someone), typically in order to give or receive specific information
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Keep it real
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drained of one's physical or mental resources; very tired
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Make the effort
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Make a thorough or dramatic change in the form, appearance, or character of
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ill-tempered; irritable
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Provide a surprise
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feeling or showing sorrow; unhappy
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Follow through
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feeling weary because one is unoccupied or lacks interest in one's current activity