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COMMUNICATION AND CULTURAL DIVERSITY

Cornerstone Experience Class
Professor G. G. Rhine, DCSW
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Across
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An example of one conflict management strategy is ___________. It is Like two ships passing in the night
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According to Professor Rhine _________ is the worse thing that you can do with any stressor.
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___________is a type of criticism that acknosledges the need to be private and more respectvul.
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Another term for small talk is __________ .
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____________ is when one does not consider the thoughts and feelings of others.
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In any conflictual situation the only person that you will be able to control will be "______"
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Dualism means _________ the world as black or white, good or bad, etc.
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___________can also be seen as the ability to respond.
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The ___________ prayer is not from the bible and has to do with individualization and adaptation
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Unconstructive criticism looks like and feels like someone is under __________.
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Another pattern to manage oneself in life is to remain _______ and unassertive.(I lose and you win).
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Another way of thinking about _________ is "I am who I am-I am Popey the sailor man."
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A ____________ is a generalization that expresses conventional or biased ideas about people in a certain group.
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One way to manage conflicticutal situations is __________. (I win, you lose)
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_________ is based on fear, hatred and mistrusts of homosexuals
Down
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Accepting ___________ implies an understanding there is a multiplicity of perception, reasons, beliefs and behaviors that need to be considered in accepting complicated and complex people and situations.
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Accomodation is a __________ management strategy
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The Serenity __________ do not from the bible and arerelated to maintain a calm and peaceful feeling
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__________ is the ultimate goal of achieving intercultural communication and acceptance of differences.
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Directly speaking about your feelings and thoughts while also being respectful of the thoughts and feelings of others is called ____________.
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___________is illegal and happens when people are denied equal opportunities because of their differences.
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Ones ____________ is the behaviors, beliefs and values shared by a group of people.
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Making "I" statements can be very __________ in tension filled "emotional" situations.
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___________ is a type of communication style based on the desire to control the behavior of others.
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When making an assertive statement be sure to identify your ____________.
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___________is the deliberate and systemic destruction of a racial, political, or cultural group.
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____________ is the term for gay men and lesbian women..
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Making a "____" statement implies agreement is not considered an assertion.
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____________is a negative attitude based on sex.
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Another conflict management strategy is called __________/consultation
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Makiing a "YOU" statement _________aggression.
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The belief that ones own race is superior to others is called ______________.