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COMMUNICATION AND CULTURAL DIVERSITY

Cornerstone Experience Class
Professor G. G. Rhine, DCSW
Across
An example of one conflict management strategy is ___________. It is Like two ships passing in the night
According to Professor Rhine _________ is the worse thing that you can do with any stressor.
___________is a type of criticism that acknosledges the need to be private and more respectvul.
Another term for small talk is __________ .
____________ is when one does not consider the thoughts and feelings of others.
In any conflictual situation the only person that you will be able to control will be "______"
Dualism means _________ the world as black or white, good or bad, etc.
___________can also be seen as the ability to respond.
The ___________ prayer is not from the bible and has to do with individualization and adaptation
Unconstructive criticism looks like and feels like someone is under __________.
Another pattern to manage oneself in life is to remain _______ and unassertive.(I lose and you win).
Another way of thinking about _________ is "I am who I am-I am Popey the sailor man."
A ____________ is a generalization that expresses conventional or biased ideas about people in a certain group.
One way to manage conflicticutal situations is __________. (I win, you lose)
_________ is based on fear, hatred and mistrusts of homosexuals
Down
Accepting ___________ implies an understanding there is a multiplicity of perception, reasons, beliefs and behaviors that need to be considered in accepting complicated and complex people and situations.
Accomodation is a __________ management strategy
The Serenity __________ do not from the bible and arerelated to maintain a calm and peaceful feeling
__________ is the ultimate goal of achieving intercultural communication and acceptance of differences.
Directly speaking about your feelings and thoughts while also being respectful of the thoughts and feelings of others is called ____________.
___________is illegal and happens when people are denied equal opportunities because of their differences.
Ones ____________ is the behaviors, beliefs and values shared by a group of people.
Making "I" statements can be very __________ in tension filled "emotional" situations.
___________ is a type of communication style based on the desire to control the behavior of others.
When making an assertive statement be sure to identify your ____________.
___________is the deliberate and systemic destruction of a racial, political, or cultural group.
____________ is the term for gay men and lesbian women..
Making a "____" statement implies agreement is not considered an assertion.
____________is a negative attitude based on sex.
Another conflict management strategy is called __________/consultation
Makiing a "YOU" statement _________aggression.
The belief that ones own race is superior to others is called ______________.