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Change, Technology, & Innovation

Chapter 11
Across
Innovations in products, services, or processes that radically change competition in an industry.
Provides resources from which individuals and groups can draw to develop new ideas, products, or businesses.
A planned, systematic process of change that uses behavioral science techniques to improve an organization's health and effectiveness through its ability to cope with environmental change, improve internal relationship, and increase learning and problem-solving.
The generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.
A process where people search for and commercialize innovative ideas beyond the boundaries of the organization.
Perseverance and passion in pursuit of long-term goals.
An approach in which many people contribute to the innovation process via the Internet.
A person who sees the need for change and is passionately committed to making it happen.
Down
An organization development specialist who contracts with an organization to help managers facilitate change.
A separate informal, highly autonomous, and often secretive group that focuses on breakthrough ideas.
Incorporating structures and processes that are appropriate for both the creative impulse and the systematic implementation of innovations.
A technique for determining which forces drive a proposed change and which forces restrain it.
A unit separate from the mainstream organization that is responsible for initiating and developing innovations.