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Chapter 2

Across
Using your time wisely.
Hearing, thinking about, and responding to the other person's message.
A hormone that gives the body extra energy.
Negative stress.
The sum total of your surroundings.
Ways to deal with and overcome problems.
A network of people available to help when needed.
A response by the listener to what the speaker has said.
Exhaustion
When your words say one thing but your body language says another.
Positive stress.
Down
The process by which the body prepares to deal with a stressor.
Direct visual contact with another person's eyes.
The beliefs and ideals that guide the way a person lives.
Anything that causes stress.
Communication strategies that help you say no effectively.
A form of nonverbal communication.
The process of working toward something you want to accomplish.
The process of making a choice or finding a solution.
To determine the value of something.
Your body's response to change.