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SALES DEMONSTRATION REVIEW

Across
These are reasons for not buying or not seeing the salesperson
This is the act of promoting goods and services for retail sale.
This close is used when you explain services that overcome obstacles or problems.
This is a branch of philosophy that involves systematizing, defending, and recommending concepts of right and wrong conduct.
This method of handling an objection is a selling method that involves using previous customers, who can give a testimonial about the product.
This closing method is used when a product is in short supply.
This is the integration of sales, marketing, service and support strategy, process, people and technology to maximize customer acquisition, value, relationships, retention and loyalty.
This term describes the preparation for the face-to-face encounter with potential customers.
This is an indication that a prospect is preparing to make a buying decision.
The best source of new business is a referral from a satisfied customer.
These are the words that the average customer can understand.
Use this type of selling at the end of a sale to introduce another product of possible interest to the customer.
This term describes offering customers the opportunity to purchase additional items to benefit, enhance, supplement or otherwise improve upon their current purchase or experience.
These are all of the business's customers collectively.
Down
This method of handling an objection shows the customer how to operate a product.
This close encourages a customer to make a decision between two items.
This is the term used to describe newspaper articles, graphs, and testimonials that are used during the sales process.
This sales method is the process of asking previous customers for names of potential customers.
This is a sales method where potential customers are selected at random.
This method of handling an objection involves recommending a different product that would satisfy the customer's needs.
This objection handling method returns the objection back to the customer.
This is a physical attribute of a product.
This term describes a potential customer.
This selling technique method permits the salesperson to acknowledge objections as valid yet still offset them with other features and benefits.
This term describes specialized vocabulary used by members of a particular group.
These are concerns, hesitations, doubts, or other honest reasons a customer has for not making a purchase.
This term describes dollar or unit sales goals set for the sales staff to achieve in a specified period of time.
This closing methods simply asks for the sale.