Logs you in for the day; clocks breaks and aids in phone use
___ policies: used to determine how cigna will cover certain procedures
___ provider files (CPF)
Service ___ code guide: main system that feeds CSA lookup
Service area lookup tool: used to determine who does pre-auth for ARI/PT/OT/CHIRO
Main benefit system; feeds BA
Medicare ___ navigator: used to determine who is primary when customer has medicare
Used to determine if pre-auth is needed for procedure
Used to view correspondence and paper claims submitted to Cigna
Used for pre-enrollment calls; houses client's benefits and cover letters
IEX/____: system for looking @ daily schedules
View checks and coordinating claims
Used for training purposes
Code ___: used to view diagnosis codes and procedure codes and give additional info such as TYP and cause codes
___ maintenance: used to verify if provider is INN or OON
State laws are housed in this system
Down
Procedure to ___: PXDX used of procedure says pxdx in CSA lookup
Used to find EOB's, original electronic claim submissions and DDAR's
Used on all class for eligibility, claims, interaction history
Cigna choice funds system for HRA/FSA accounts
___ ___ management system: used to record follow up calls to customers
____ quick reference: used to find "lost" claim if not in Oneview or Proclaim
Used to find overpayment/refund requests sent to providers and customers
Used to pull up CED, CPF, Group and Vipr
Benefit ___ (BA): database w/customer's benefits
Cigna's knowledge database
Used to clock in daily and for approving time sheets
Used for locating additional tools and resources used daily for your job
Used to process claims and make sure all edits are correct
Central ____ database: CED
Used to lookup precert status
___ care code guide: used to determine if a code is considered preventive
Primacy ___: used to determine who is primary when customer has other ins and Cigna
___ guide: used to determine if therapy will be covered
Used to lookup additional HIPAA verification and personal rep
WORD LIST:
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All your puzzles are accessible from your 'My Puzzles' page, which you can access using the navigation bar at the top when you are logged in.
Be sure to log in using the same email address you used when you created your puzzle.
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There is a 'Make Printable' button on the top left of your puzzle that will let you sign up for a plan or purchase a single puzzle.
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Once you publish your puzzle, you can click the print icon or use your browser’s print function.
It looks weird when printed.
First make sure you’ve published your puzzle. See the 'How do I print?' section above for more information.
99% of other printing issues have to do with printer settings. Instead of trying to fiddle with printer settings, which can be time-consuming and frustrating, there are a couple workarounds you can try.
You can try printing from a different browser, since different browsers have different default print settings. Alternately, you can try saving as a PDF (next to the print icon) and print that.
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We invested in building a number of premium features that free sites are unable to offer: the ability to automatically or manually add words to your puzzle, save-as-you-go puzzle editing, the ability to access your puzzles from any computer, an uncluttered and ad-free interface, the ability for friends and colleagues to solve your puzzles online, and quick responsiveness to reported issues.
My Crossword Maker is the lowest-price service we've found that provides these features, and is designed for people who are not satisfied with what free sites are able to provide.
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We’re sorry you thought My Crossword Maker was free, that must have been frustrating.
We’re constantly trying to provide a clear and straightforward user experience, and we’re not trying to hide the price: on the page where you make your puzzle, the price is listed in the overview in the top left (before you log in), below the 'Make Printable' button (after you log in), in the FAQ below the grid, and also in the tour.
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First check whether you used a different email address to create your account. Your login email is the email address where you received a welcome email from us.
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I am being asked to pay a second time.
If you are a member of My Crossword Maker and are still being asked for payment, then you may have inadvertently created a second account.
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If you haven’t gotten the password reset email, check your spam folder, be sure you’re checking the email account that the email was sent to, and be aware that some school email systems block emails from non-school email addresses.
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Not all my words are in my puzzle.
When you hit the 'Arrange' button, our algorithm will try to arrange all your words on the grid, and will move words around to try to fit the most words.
This will get all the words on the grid about 90% of the time, depending on the word list. For the other 10%, you will get an alert explaining that the words that did not fit were added to the scratchpad.
It prints on two pages.
Big puzzles won’t always print on one page — the clues and grid are the smallest we could make them while keeping them readable for everyone.
That said, different browsers print in slightly different ways, so you could try using 'print preview' using a different browser (or try the PDF button) to see if you like how that looks better.
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Check your spam folder, and be aware that some school email systems block emails from non-school email addresses. Try providing a different email address if you think our emails to you are being blocked.
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