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HR Chapter 7

Across
One of the purposes of performance management is ___________
Rating error caused by comparing employee's performance to co-workers rather than to an objective standard. 2 words.
How many steps are in the Performance Management Process?
Whether or not a measure is valid and reliable, it must meet the practical standard of being acceptable to the people who use it.
Method of performance measurement that requires managers to rank employees in their group from the highest to lowest performer. 2 words.
Effective performance management helps the organization achieve its business objectives. 2 words.
Rating error that occurs when the rater responds to one negative aspect by rating an employee low in other aspects. 2 words.
When a motivated employee lacks knowledge, skills, or abilities in some area, the manager may offer training, and more detailed feedback. 3 words.
Performance__________ is the process in which managers ensure employees activities contribute to the organizations goals
First step of the Performance Management Process is:____________ what the company is trying to achieve.
Rating error of giving low ratings to all employees, holding them to unreasonably high standards.
Down
A source of performance information is the employees _______ or coworkers.
In high-performance organizations, how is performance management considered? 2 words.
A method of performance measurement that rates behaviour in terms of a scale. Abbr.
What kind of support does step three require?
This is how performance is measured.
Rating error that occurs when the rater reacts to one positive performance aspect by rating the employee positively in all areas of performance. 2 words.
In the Performance Management Process which step provides support and ongoing performance discussions?
The extent to which a measurement tool actually measures what it is intended to measure.
A variation of BARS, which uses all behaviours necessary for effective performance to rate performance at a task. Abbr.