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Ally Bank Puzzle

Across
These are 2 small amounts that Ally will send to a customer's external account, in order to verify it for use for ACH transfers.
This is the dollar amount of Ally's overdraft fee.
What is the dollar amount for an excessive transaction fee?
Ally will waive an EWP in the case of ______ or legal incompetence.
This system allows you to send letters to customers.
The fee that is charged when a customer requests to close a CD prior to the maturity date.
You should provide this kind of statement to a customer that expresses an emotional situation.
This is the type of debit card Ally offers with an ICA or MMA.
How many days of interest will a customer pay if they opened their 5 year CD in May of 2013 and they request to close it today?
What is the term of Ally's No Penalty CD?
Customers have this long to fund a ICA, MMA or OSA account.
Down
This is the only account type that may be used for Ally's Bill Pay service.
This account title includes Right of Survivor-ship.
A customer is allowed 6 ______ transactions from their MMA or OSA, per Regulation D.
This system allows you to see details about DBC transactions.
An account owned by one person is titled as _______.
This service allow customers to deposit a check electronically.
This is the AAF you will use for a name correction.
Ally offers the following IRA plans: Traditional, SEP and _____.
A brand is a company's _____ to a customer.
Customers have this long to fund a new CD account.
When a customer reports an unauthorized transaction, we will file a ______.