Cell Phone Capture, Mobile App, and PUSH Notifications - Fraud
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Across
You can view PUSH Notifications on the _______ History page in SSP.
PUSH Notifications are sent to the CM's device.
If additional ID is prompted on an outbound call, select this from the SSP caller drop-sown list and proceed with the cell phone update.
Card in possession.
Per ECCO, FAST UA will use AESP (SSP) to do this with cell phone numbers.
_____ Notification.
In this scenario, FAST UA can advise the credits will appear on an upcoming statement which you can view online or through American Express Mobile App.
PUSH Notifications are messages that are sent to the CM's ______ phone that alert the CM to recent activity on their Card accounts.
This is not required if the CM has advised they do not have Card in possession.
PUSH Notifications include _____ alerts, Use of Points for Charges and Purchase Alerts.
Cell Phone Capture is not required if the Account Notes has this message.
When a charge is _______ for fraud concerns, the Mobile app instantly alerts the transacting CM and allows the charge to be verified with one touch.
PUSH Notifications enable American Express to quickly verify transactions of ________ with CMs.
Down
If delivery type states PUSH for any correspondence on this CSP tab, the account is enrolled in PUSH Notifications.
FAST UA _____ Quality!
According to PUSH Notification procedures, when determining the caller type, if the caller is the PA or AM Full, the process is this.
Where FAST UA can see the 2-letter code that shows the account is enrolled in PUSH Notifications.
Per ECCO, APS is not required to discuss Mobile App or PUSH Notifications if the call is only related to Corporate Express Cash PIN _______ .
Every phone call provides an opportunity to capture a CM's cell phone number to ensure that we have an easy way to __________ them .
PUSH Notifications are sent to the CM's device.
Cell Phone Capture is not required if the Caller is claiming this.
PUSH _____.
If FAST UA is not speaking with the BCM, Cell Phone Capture is not _________ .
Cell Phone _____ is only required for Consumer and OPEN accounts.
Cell Phone Capture is not required for these accounts.
If this code is on CAS or Authorization Notes, the account is enrolled in PUSH Notifications.
PUSH Notifications are received in the form of a text message.
Per ECCO, when using AESP/SSP to add a cell phone number to the account, add the cell/mobile number in this field.
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It prints on two pages.
Big puzzles won’t always print on one page — the clues and grid are the smallest we could make them while keeping them readable for everyone.
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