When scheduling appointments by units, you will need to know the number of ______________ that make up the unit.
Using an established call ___________ is the best technique for filling an opening when a patient has canceled at the last minute.
The schedule should not be posted in the ______________ area to ensure the patient’s privacy.
Short, ______________appointments are usually best for children.
______________ records are filed in both business and patient categories.
____________ mail is a more private method of conveying information
_____________ new patients to arrive 15 minutes early to complete paperwork if they are unable to complete the registration and medical history forms before the first appointment.
The administrative dental ______________performs most of the information processing in a typical dental practice.
When filling ______________ in the schedule, tell patients that the schedule has been rearranged or that you have an opening. Never tell patients that you have a cancellation.
The ___________ Principles of Ethics and Code of Professional Conduct require that the dentist must make reasonable arrangements for emergency care.
The notation “tp 2:15” in the appointment book is a clear identifier of a ______________ late patient and notifies the entire dental healthcare team that the patient was told an earlier time than scheduled.
The ______________ is the most common input device.
Pages of the appointment book are divided into _____________.
Patients who rush in to make a late appointment may have ______________ blood pressure and can experience complications in the administration of local anesthetic if their vital signs do not return to normal before they receive dental injections.
In the event that a patient cannot be seen within 10 minutes of his/her arrival, ______________ him/her of the delay and the give the patient the approximate time he/she can expect to see the dentist.
Clean-up time varies by procedure, but a minimum of ___________ minutes should be reserved for proper infection control and set-up.
Usually, a color coding system uses a different color for the first 13 ______________of the alphabet and then repeats the pattern of colors with a mark for the second half of the alphabet.
Any patient who requires ______________time and energy can be described as a difficult patient.
The telephone information form ____________ the administrative assistant ask pertinent questions to determine whether or not the patient appointment should be scheduled as an emergency.