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Schindler Spirit Crossword

       Customer Service Week October 2016
Across
International city name in ID
5 techs share this last name in 6640
"Strange" city in 5810
If your elevator is low on oil, it may be
You must ask passengers a series of questions for a trap in this city
Who do you call per bldg. notes at NYU for a trap
Survey team member obsessed with Star Wars
2nd shift dispatcher for Canada
Brings in 20% of world revenue for Schindler
If you receive a special treat during the month, you have this
1 hour response time
This person in SCSN knows how to ride a unicylce
This SCSN Associate has 951.9 hours of OT this year
Another name for a contract
This SCSN associate's hire date was April 2004
Down
Email April Romeo and the Duty Supt. for these calls
Thomas Oetterli
SCSN Associate that had a previous career at Schindler for over 20 years
SCSN Spanish Speaking Dispatcher
What does the 1510 dispatcher handle exclusively
Program in SCSN where you share process improvements
1 of 4 cultural beliefs
Some people call them errors/dings but a better word is
Customer where ETA is called by dispatchers
The mastermind behind this said, "If everyone says you can do it, you're not dreaming big enough."
SCSN French Speaker
Goal of 197 days
One of Schindlers top priorities
Macy's call center
Where do you "follow" other Schindler folks