The first report of the IOM Committee on Quality of Health Care in America.
A private accreditation body for numerous types of healthcare delivery organizations.
Goals within the context of quality management in complex systems (Specific, Measurable, Achievable, Relevant, Time-Framed)
The system should seek to lose racial and ethnic gaps in health status (1 of the 6 "Aims for Improvement").
The reduction of waste and, thereby, the reduction of the total cost of care should be never-ending, including for example, waste of supplies, equipment, space, capital, ideas and human spirit (1 of the 6 "Aims for Improvement").
The Consumer Assessment of Health Providers and Systems (__) was first implemented in the hospital setting on a voluntary basis in 2006 and then required as part of CMS's (The Centers for Medicare and Medicaid Services) Reporting Hospital Quality Data for Annual Payment Update (HCAHPS) program in 2008.
Health care should honor the individual patient, respecting the patient's choices, culture, social context and specific needs (1 of the 6 "Aims for Improvement").
Evidence-Based Hospital Referral(__): Consumers and health care purchasers should choose hospitals with the best track record. By referring patients needing certain complex medical procedures to hospitals offering the best survival odds based on scientifically valid criteria, studies indicate that a patients risk of dying could be significantly reduced.
An event defined by the Joint Commission as an unexpected occurrence involving death or serious physical or psychological injury or the risk thereof.
Level C; the functioning of the __ that house or otherwise support microsystems.
Quality that refers to clinical expertise and __ aspects of healthcare (e.g., selecting the appropriate intervention for a patients symptoms or carrying out a clinical procedure properly).