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Disposition Cross Word

Across
Customer hangs up
I'm busy right now
Successul Transfer
Customer on hold waiting to be transferred but hangs up within less than 1:30
Customer says put me on your do not call list
Customer does not understand you
Fast Busy Signal
Down
Phone rings and rings without voicemail
Consumer voicemail message
If the consumer holds for 2 minutes but the lender does not pick up . Rember to schedule a callback within 15-20 mins
Phone number does not work
I'm not interested
The number does not belong to the person you are attempting to reach