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NU1210 Review 5

Teacher: Anita Schilling
Across
Communication techniques including using I messages, keeping promises and clarifying information to avoid miscommunication.
________ cause and effect occurs when one assumes that one event must cause another just because the 2 events occur together.
_______ information is used to help the sender or receiver make sure that the information is clearly understood.
Argument that attacks the person and not the issue.
Tylenol 300 mg q 6-8 hours prn pain. What is missing in this order?
Tone and inflection impacts this part of communication.
Down
Involves many factors that either confirm or deny the spoken word.
Standing ones ground, maintaining eye contact and not telling the client what the nurse does or does not want to happen are all _________ responses to verbal conflict.
The healthiest form of communication.
Essential to good communication and often must be cultivated.
A protein made by white blood cells and capable of destroying bacteria and viruses.