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Leadership

Across
The process by which an individual exerts influence over other people and inspires, motivates, and directs their activities to help achieve group or organizational goals.
When managers demonstrate behavior that they trust, respect and care about their employees.
Behavior that managers engage in to ensure that work gets done, employees perform their jobs acceptably, and the organization is efficient and effective.
The ability of a manager to reprimand an employee.
Down
The skill, knowledge and expertise that a manager has.
Are primary focused on making sure tasks are completed at a highly efficient and effective level.
It's the amount of legitimate, reward, and coercive power that a leader has because his or her position in the organization.