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Teamwork: Chap 14

Professor: Hess-Escalante
Across
Teams that operate separately from the regular work structure and exist temporarily.
Teams that are physically dispersed and communicate electronically more than face to face.
A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about one's own interestes
Working harder when in a group than when working alone.
Different sets of expectations for how different individuals should behave.
A reaction to conflict that involves ignoring the problem by doing nothing at all, or reemphasizing the disagreement.
Interaction between a group or group member and other people in other groups.
A team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.
Down
Autonomous work groups in which workers are trained to do all or most of the jobs in a unit and make decisions previously made by front-line supervisors.
A small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.
A style of dealing with conflict involving moderate attention to both parties' concerns.
Shared beliefs about how people should think and behave.
Higher-level goals taking priority over specific individual or group goals.
The degree to which a group is attractive to its members, members are motivated to remain in the group, and members influence one another.
Working less hard and being less productive when in a group.
A style of dealing with conflict emphasizing both cooperation and assertiveness to maximize both parties' satisfaction.
A third party who intervenes to help others manage their conflict.