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Communication Skills

Across
Engaging or ready to engage in physically energetic pursuits.
The quality of being coherent and intelligible.
Discussion aimed at reaching an agreement.
Intervention in a dispute in order to resolve it.
Confident and forceful self-expression.
The action or process of persuading someone or of being persuaded to do or believe something.
Willingness to consider new ideas and listen to others' thoughts.
Down
The act of asking questions to elicit information.
The act of making a statement or situation less confused and more comprehensible.
Communicating without the use of words, such as through body language.
Understanding and entering into another's feelings.
Information given back about a person's performance of a task, used as a basis for improvement.
Presenting the main points of something in a concise form.
The act of hearing attentively.
The general character or attitude of a place, piece of writing, situation, etc.