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Chapter 4- Communications and Documentation

Emergency Care and Transportation of the Sick and Injured, Twelfth Edition
Across
Any radio hardware containing a transmitter and receiver that is located in a fixed place
A special base station radio that receives messages and signals on one frequency and then automatically retransmits them on a second frequency.
A process in which electronic signals are converted into coded, audible signals; these signals can then be transmitted by radio or telephone to a receiver with a decoder at the hospital.
A radio receiver that searches or scans across several frequencies until the message is completed; the process is then repeated
The reason a patient called for help; also, the patient's response to questions such as "What's wrong?" or "What happened?"
The federal agency that has jurisdiction over interstate and international telephone and telegraph services and satellite communications, all of which may involve EMS activity.
A small computer terminal inside the ambulance that directly receives data from the dispatch center.
Questions for which the patient must provide detail to give an answer.
Questions that can be answered in short or single-word responses.
Written documents, signed by the EMS system's medical director, that outline specific directions, permissions, and sometimes prohibitions regarding patient care; also called protocols.
When one person imposes his or her beliefs, values, and practices on another because he or she believe his or her ideals are superior.
The ability to transmit and receive simultaneously
The condition requiring the most urgent intervention as determined by the provider's assessment of the patient; it is not always the same as the chief complaint.
Down
Telecommunication systems that allow a computer to maximize utilization of a group of frequencies.
A trusting relationship that you build with your patient
When a person considers his or her own cultural values as more important when interacting with people of different culture.
The ability to understand and manage one's own emotions and properly respond to the emotions of others.
A system that allows EMS providers to access relevant health data (eg. past medical problems, medications, allergies, end of life decisions), avoid unnecessary duplication of effort in data entry, and view patient outcomes related to hospital care.
Any communications where disruption will result in the failure of the mission at hand.
An assigned frequency or frequencies that are used to carry voice and/or data communications
The legal document used to record all patient care activities. This report has direct patient care functions but also administrative and quality control functions. PCRs
Single frequency radio; transmissions can occur in either direction but not simultaneously; when one party transmits, the other can only receive, and the party that is transmitting is unable to receive.
Radio frequencies between 300 and 3,000 MHz
The use of a radio signal and a voice or digital message that is transmitted to pagers ("beepers") or desktop monitor radios.
Radio frequencies between 30 and 300 MHz; the VHF spectrum is further divided into high and low bands.