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Pokemon PI#57

This crossword was written by Catherine Daou. For any error or inaccuracies, feel free to contact her on teams :D 
Across
This tool was implemented in the Analytics and Dev Portals to monitor the usage of different features
This person featured a crossword puzzle and a news report in their system demos (Hint: The complete answer includes the first and family name)
Major performance enhancements were implemented on this portal by Machamp
This dashboard is used to monitor the courses and hours completed on MX Learn (Hint: This is the informal name of this dashboard)
The Pega Sales App can read these little cards. (Hint: the answer is _ _ _ _ _ _ _ _ Cards)
This team deployed a new version of a Murex documentation portal this PI
PSA will be upgraded on a _ _ _ _ _ _ basis
The new field added to Pega cases is the _ _ _ _ _ _ _ _ Status field
Down
"View EDP Doc" is an event associated with this Dev Portal. (Hint: There are two dev portals)
The machines of this system got upgraded this PI
Charmander is currently implementing MX Doc features for these types of users (Hint: The answer is of this form _ _ _ _ _ _ Users)
Several Qliksense dashboards were released for this stakeholder including a Positioning and Promotion dashboard and a Newsletter KPI Dashdoard
You can now access Pega Sales from this device instead of your laptop
Pokemon teams will be travelling to this country